LF Admin Solutions

Terms and Conditions

Confidentiality

All work is undertaken in strictest confidence, a Confidentiality Agreement can be signed on request.

Financial Terms

Prior to any work being carried out an initial deposit of 25% must be paid.

The outstanding balance will be due and payable upon completion.

All hourly services will be invoiced weekly and payment will be required upon receipt of the invoice.

Payment must be paid in UK Pounds Sterling and can be made by personal or business cheques drawn from a UK Bank Account, cash or arrangements can be made for direct bank transfer.

The client will be liable to refund any unpaid cheque charges.

Interest will be charged on any overdue amounts at the rate of 2.5% per month until the account is settled.

All material costs will be itemised and listed on invoices.

Hourly rates will be calculated to the nearest 15 minutes, with a minimum of 1 hours work charged for any service required, unless otherwise agreed.

Working Terms

An agreement must be signed by both parties prior to work commencing, the agreement will state the nature of the work required, the number of hours estimated and other associated costs.

Any change to the agreed estimate of costs or hours required must be agreed between both parties before any further work will be carried out.

Express service work will gain priority over any standard service work. However both services will be carried out as soon as is reasonably achievable. Deadlines can be negotiated.

Work can be received by email attachment, hard copy (post), or CD-Rom. No responsibility will be taken for documents lost in the post, however, will be made by us (unless otherwise requested) and backups should also be made by the client.

Final proofreading remains the responsibility of the client, however any mistakes will be rectified free of charge if returned within 48 hours.